Frequently Asked Questions
EASE FAQ Topics
Eligibility
All B.C. educators with a valid school email address can take the EASE courses.
If you are a B.C. educator with an independent or First Nations’ school and do not have a school email address, please contact us for registration support.
Yes — EASE is available to all B.C. educators. The EASE lessons were developed for use by classroom teachers, although they can easily be adapted for use by school counsellors, administrators and support staff.
The EASE courses were designed for B.C. educators. The only EASE resources open to the public are the EASE at Home activities. These EASE activities were adapted for use by parents and caregivers and are available for viewing and download on the Healthy Minds BC website.
Registration
Go to the EASE registration page on the Healthy Minds BC website, fill out the registration form, and click the ‘Submit’ button. Please note that in order for your registration request to be approved, you must provide a valid B.C. school district, independent school or First Nations’ email address.
It may take up to one business day for registration requests to be reviewed.
Once approved, you will receive an email from the site administrator with log in instructions. Then you can log in to the My Courses page using the username and password created when you registered and begin any of the EASE courses. Please note that this automated email may end up in your junk/spam email folder, so please check there.
This automated email may end up in your junk/spam email folder. If you cannot find it, contact us for support.
No, you only need to fill out the registration form one time. Once your registration request has been approved you can access all of the EASE courses, including the French translations, Apaiser l’Anxiété : Interventions et stratégies pour les éducateurs/trices (AISE).
Currently, only B.C. educators with a valid school email address are eligible to take the EASE online courses. Check that you used your school/district email address to register.
If you are an educator with an independent or First Nations’ school and do not have a school email address, please contact us for registration support.
You can enter and leave any of the courses whenever you wish and as often as needed. You can still access the course after you complete it.
If you are taking an EASE course independently, there is no need to cancel your registration. You can take the course(s) any time you wish.
If you have also registered for a facilitated EASE session with your school district, this registration process is managed by your district, not the Healthy Minds BC website. Please contact your school district contact (trainer) to cancel your district session registration. You can remain registered in the EASE course and independently work through it at a later date.
EASE Courses
There are four online courses available: one for grades K–7 and the other for grades 8–12. Both courses are also available in French.
No, all EASE courses are available free of charge for BC Educators.
The average completion time is approximately three hours — however, completion times may vary based on learning styles and degree of interaction.
EASE K–7 lesson plans are available for download at the end of the course in English and French.
EASE 8–12 classroom resources are available for download throughout the course and as a package at the end of the course.
Once you have completed an EASE course, you will see a “Print Your Certificate” button on the final page of the course.
Website & Accounts
The system has a maximum number of three log in attempts. Once three attempts have been made, users will be locked out of the system for 15 minutes. Additional log in attempts can be made after 15 minutes. If three more unsuccessful attempts are made after the 15 minute period, users will be locked out of the system for 24 hours.
Use the “Lost your password?” link on the EASE Log in page. Enter the email address you used to register for the course and a Password Reset email will be sent to you. Follow the instructions in the email to update your password.
This automated email may end up in your junk/spam email folder. If you cannot find it, contact us for support.
The software or browser you are using may impact your display capabilities. Software requirements include either Windows 7 or greater, or OSX Snow Leopard or newer operating system. Chrome, Firefox, and Safari are the recommended browsers. Microsoft Edge and Internet Explorer are not recommended browsers.
Oct 2022 Web Breach
HMBC experienced a low-risk security breach which was discovered on October 3rd, 2022. Although it was deemed very low risk (all passwords were encrypted), it was a breach nonetheless; therefore, based on the recommendation of our BC government digital security team we took the website fully offline from October 3-18 to allow for a full rebuild of all EASE courses, resources, and web content. All user accounts had to be deleted. The website has been upgraded to include an even higher security package than the original, to prevent anything like this from happening again.
Out of an abundance of caution, we took the website fully offline from October 3-18 to allow for a full rebuild of all EASE courses, resources, and web content. All user accounts were deleted.
The website has been upgraded to include an even higher security package than the original, to prevent anything like this from happening again.
The breach was detected quickly and following an investigation, deemed very low risk by our BC government digital security team. All user passwords were encrypted.
Nevertheless, we recommend all users use strong passwords and update them regularly.
All users who registered prior to October 17, 2022 will need to re-register.
Re-register for HMBC. Once your account is approved (within 1 business day), log in and re-enroll in any courses you previously participated in. You will need to click through the course using the ’next’ button at the bottom of each page until you reach either the point where you previously stopped, or the end of the course you previously completed.